You need services for persons of reduced mobility or specially equipped infrastuctures ?
To better welcome disabled people, the Chamonix Tourist Office has adapted its equipment, trained its staff and created special brochures.
First alpine tourist office to obtain the official seal of approval for disabled tourism. This label covers motricity, visual, auditive and mental handicaps.
Our adapted facilities
In accordance with our aim to constantly improve our services, the Chamonix Tourist Office offers several specially adapted facilities and documents :
o Main entrances are level with the street.
o A reserved parking spot closeby, next to the cinema.
o Low brochure racks and counters, wheelchair accessible.
o Improved washroom facilities, wheelchair accessible.
o A wheelchair available on-site for disabled, reduced mobility (or sick) people.
o Improved outdoor signage with deeper contrast and simplified pictograms.
o Extended use of pictograms inside the Tourist Office to indicate the main activities and attractions: hiking, museums, events... These signs are important for people who encounter difficulties in understanding written texts.
o Automatic doors showing bicolored signs at 70 and 170cm.
o Audio-T system : this system improves the quality and confidentiality of the exchanges between the information counsellor and guest. The information counsellor speaks into a microphone and his/her voice is transmitted directly to the hearing impaired person, either through a receiver-amplifier or by magnetic loop if the user has a compatible hearing aid.
Chamonix valley official website © copyright 2015 : Office de Tourisme de la vallée de Chamonix-Mont-Blanc - Tous droits réservés OFFICES DE TOURISME
Cette marque prouve la conformité à la norme NF X 50-730 et aux règles de certification NF237. Elle garantit que les activités d’accueil, d’information, de promotion/communication, de production/commercialisation, de la boutique, de création et gestion d'événements, l’évaluation et l’amélioration de la qualité de service sont contrôlés régulièrement par AFNOR Certification – 11, rue Francis de Pressensé – 93571 LA PLAINE SAINT DENIS Cedex – France